Privacy Policy

Privacy Policy for Jaysoftai.com

Effective Date: September 23, 2024
Business Name: Jaysoftai
Website: www.jaysoftai.com
Email: [email protected]
Address: 932 RUE Payant, Lasalle, Canada


1. Introduction

Jaysoftai (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal data of users (“you,” “your”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website (www.jaysoftai.com) and our AI services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws, ensuring transparency and security in handling your data.


2. Data We Collect

We may collect and process the following categories of personal data:

2.1 Personal Information You Provide

  • Contact details: Name, email address, phone number, and postal address (for inquiries, customer support, or services you purchase).
  • Business information: Business name, size, industry, and other relevant details for providing AI solutions.

2.2 Automatically Collected Information

  • Website usage data: IP address, browser type, operating system, pages visited, and other browsing data, collected via cookies or similar technologies.
  • Technical data: Data about your device, internet connection, and usage patterns to improve our website’s functionality and experience.

3. Purpose of Data Collection

We collect and use your data for the following purposes:

  • Service Provision: To provide AI solutions tailored to your business needs.
  • Communication: To respond to your inquiries, provide customer support, and send relevant updates.
  • Marketing: To send promotional content (only if you have given consent).
  • Website Improvement: To enhance our website’s performance, security, and user experience.
  • Legal Compliance: To fulfill any legal obligations or resolve disputes.

4. Data Storage and Retention

We store your personal data securely and only for as long as necessary to fulfill the purposes mentioned above, unless a longer retention period is required by law. Personal data is stored on secure servers and protected by robust encryption measures to prevent unauthorized access.

  • Retention Period: We keep your data for as long as your account is active or as needed to provide you with our services. If you no longer require our services, we will delete or anonymize your data within 30 days of your request unless retention is required by law.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. However, we may share your data under the following circumstances:

  • Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services (e.g., cloud storage, payment processors). These providers are contractually bound to maintain confidentiality and protect your data.
  • Legal Obligations: We may disclose your data to comply with legal obligations, such as in response to court orders, legal processes, or regulatory requests.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new owners.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to correct any inaccuracies in your personal data.
  • Right to Erasure: You can request the deletion of your data under certain circumstances (e.g., if it’s no longer necessary for the purposes for which it was collected).
  • Right to Restrict Processing: You have the right to restrict how we process your data in certain situations.
  • Right to Data Portability: You can request that your data be transferred to another service provider in a structured, machine-readable format.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes or under legitimate interests.
  • Right to Withdraw Consent: If you provided consent for data processing, you can withdraw it at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within one month.


7. Security Measures

We implement a variety of security measures to protect your personal data:

  • Encryption: Data is encrypted during transmission and at rest to ensure its security.
  • Access Control: Only authorized personnel have access to your personal data.
  • Regular Security Audits: We regularly audit our systems to ensure compliance with data protection laws and industry standards.

However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.


8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect website usage data. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how you use our website, allowing us to improve it.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.


9. Third-Party Links

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal data.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.


11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Jaysoftai
Address: 932 RUE Payant, Lasalle, Canada
Email: [email protected]

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